Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and since I bank on line's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and since I bank on line's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that I would not have to pay mortgage payments for XX/XX/XXXX or XX/XX/XXXX. When I told him I had already paid my XX/XX/XXXX mortgage | 1 |
| State | Complaints |
|---|---|
| watched the accounts on line for pay-off. When the cards were not paid by Friday | 1 |
| Issue | Complaints |
|---|---|
| and a mobile notary came to my home on XX/XX/XXXX to sign the closing documents. He left a Notice of Right to Cancel letter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and since I bank on line has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and since I bank on line reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that I would not have to pay mortgage payments for XX/XX/XXXX or XX/XX/XXXX. When I told him I had already paid my XX/XX/XXXX mortgage", and the single most common underlying issue is "and a mobile notary came to my home on XX/XX/XXXX to sign the closing documents. He left a Notice of Right to Cancel letter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and since I bank on line: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and since I bank on line has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and since I bank on line has a 0% timely response rate to CFPB complaints.
The most common issue reported against and since I bank on line is "and a mobile notary came to my home on XX/XX/XXXX to sign the closing documents. He left a Notice of Right to Cancel letter" in the "and that I would not have to pay mortgage payments for XX/XX/XXXX or XX/XX/XXXX. When I told him I had already paid my XX/XX/XXXX mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.