Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my bill reflected the same amount due. When I looked into my loan details it showed all but XXXX of my loans was still in forbearance. I called Mohela on XX/XX/XXXX and was told the forbearance would be removed in a few days. When the XXXX due date came | 1 |
| State | Complaints |
|---|---|
| I made a total of {$700.00} worth of payments on XX/XX/XXXX with the promise of having the payments count toward loan forgiveness. I also set up auto-pay on my account for the sake of due diligence. | 1 |
| Issue | Complaints |
|---|---|
| and I called Mohela on XX/XX/XXXX. I was told I would have to speak to an account supervisor and was put on a call wait list to speak to XXXX. I did not receive a call back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my bill reflected the same amount due. When I looked into my loan details it showed all but XXXX of my loans was still in forbearance. I called Mohela on XX/XX/XXXX and was told the forbearance would be removed in a few days. When the XXXX due date came", and the single most common underlying issue is "and I called Mohela on XX/XX/XXXX. I was told I would have to speak to an account supervisor and was put on a call wait list to speak to XXXX. I did not receive a call back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result has a 0% timely response rate to CFPB complaints.
The most common issue reported against and she specified the amounts I would have to pay for each loan to count for XXXX and XXXX. As a result is "and I called Mohela on XX/XX/XXXX. I was told I would have to speak to an account supervisor and was put on a call wait list to speak to XXXX. I did not receive a call back" in the "my bill reflected the same amount due. When I looked into my loan details it showed all but XXXX of my loans was still in forbearance. I called Mohela on XX/XX/XXXX and was told the forbearance would be removed in a few days. When the XXXX due date came" product category.
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