Total complaints
1
Filed since A fe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and sent in these other data points's complaint history from CFPB public records. 1 consumers have filed complaints since A fe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A fe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and sent in these other data points's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Capital One pulled the plus on its entire mortgage unit | 1 |
| State | Complaints |
|---|---|
| but was told that the shutdown meant that no more appraisals would be done. As of today | 1 |
| Issue | Complaints |
|---|---|
| the appraiser hired by Capital One came out and came up with an appraisal completely at odds with all of my research ( which included a house down the street that sold 6 months ago and a market study provided me a year ago by a friend who is a real estate broker ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and sent in these other data points has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A fe, and the most recent logged activity is A few week, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and sent in these other data points reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Capital One pulled the plus on its entire mortgage unit", and the single most common underlying issue is "the appraiser hired by Capital One came out and came up with an appraisal completely at odds with all of my research ( which included a house down the street that sold 6 months ago and a market study provided me a year ago by a friend who is a real estate broker )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and sent in these other data points: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and sent in these other data points has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and sent in these other data points has a 0% timely response rate to CFPB complaints.
The most common issue reported against and sent in these other data points is "the appraiser hired by Capital One came out and came up with an appraisal completely at odds with all of my research ( which included a house down the street that sold 6 months ago and a market study provided me a year ago by a friend who is a real estate broker )" in the "Capital One pulled the plus on its entire mortgage unit" product category.
Read our methodology — how this data is sourced, computed, and verified.