Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and said they would place me on administrative forbearance while they worked it out.'s complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and said they would place me on administrative forbearance while they worked it out.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| suffering hold times of more than 2 to 3 hours. Each time I spoke with a representative | 1 |
| Issue | Complaints |
|---|---|
| or even what plan I had been put on. They said they understood I wanted to be put back on Extended Repayment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and said they would place me on administrative forbearance while they worked it out. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and said they would place me on administrative forbearance while they worked it out. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "suffering hold times of more than 2 to 3 hours. Each time I spoke with a representative", and the single most common underlying issue is "or even what plan I had been put on. They said they understood I wanted to be put back on Extended Repayment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and said they would place me on administrative forbearance while they worked it out.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and said they would place me on administrative forbearance while they worked it out. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and said they would place me on administrative forbearance while they worked it out. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and said they would place me on administrative forbearance while they worked it out. is "or even what plan I had been put on. They said they understood I wanted to be put back on Extended Repayment" in the "suffering hold times of more than 2 to 3 hours. Each time I spoke with a representative" product category.
Read our methodology — how this data is sourced, computed, and verified.