and said she would have to verify my identity by calling the phone number in my profile. She put me on hold. I put her on hold and answered her call and told her that I was the person she was speaking to. She said that she would return to the previous line. After a few minutes on hold she told me that the system would not let her verify me.

What the CFPB Record Shows About and said she would have to verify my identity by calling the phone number in my profile. She put me on hold. I put her on hold and answered her call and told her that I was the person she was speaking to. She said that she would return to the previous line. After a few minutes on hold she told me that the system would not let her verify me.

and said she would have to verify my identity by calling the phone number in my profile. She put me on hold. I put her on hold and answered her call and told her that I was the person she was speaking to. She said that she would return to the previous line. After a few minutes on hold she told me that the system would not let her verify me. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and said she would have to verify my identity by calling the phone number in my profile. She put me on hold. I put her on hold and answered her call and told her that I was the person she was speaking to. She said that she would return to the previous line. After a few minutes on hold she told me that the system would not let her verify me. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "account number and birthdate and said I would have to answer a question from public records to verify my identity. I have done this in the past", and the single most common underlying issue is "I filled out the forms myself. I have passed this same question in the past. I told her her data was wrong. She said there was no second attempt. I could call in later and try again and hung up. I called again. After some more minutes I got a representative who connected me to security who said he could not verify my identity. My fourth attempt when I spoke to the person is security she said that I would she couldn't do anything".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and said she would have to verify my identity by calling the phone number in my profile. She put me on hold. I put her on hold and answered her call and told her that I was the person she was speaking to. She said that she would return to the previous line. After a few minutes on hold she told me that the system would not let her verify me.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.