Total complaints
1
Filed since Reli
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings's complaint history from CFPB public records. 1 consumers have filed complaints since Reli. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Reli
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| complete review is conducted ~Examine whether Affirms systemic dispute practices violate CFPB compliance standards Next Steps If Affirm fails to provide a satisfactory resolution within 30 days | 1 |
| State | Complaints |
|---|---|
| Inc,TX,77494,,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13862640 | 1 |
| Issue | Complaints |
|---|---|
| including the Texas Attorney General and the FTC This is not just a matter of poor service it is a systemic failure by a lender to follow federal law. Affirm allowed the merchant to dictate the outcome of a billing dispute without due process | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Reli, and the most recent logged activity is Relief Req, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "complete review is conducted ~Examine whether Affirms systemic dispute practices violate CFPB compliance standards Next Steps If Affirm fails to provide a satisfactory resolution within 30 days", and the single most common underlying issue is "including the Texas Attorney General and the FTC This is not just a matter of poor service it is a systemic failure by a lender to follow federal law. Affirm allowed the merchant to dictate the outcome of a billing dispute without due process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings has a 0% timely response rate to CFPB complaints.
The most common issue reported against and restore consumer protections guaranteed under the Fair Credit Billing Act.,,Affirm Holdings is "including the Texas Attorney General and the FTC This is not just a matter of poor service it is a systemic failure by a lender to follow federal law. Affirm allowed the merchant to dictate the outcome of a billing dispute without due process" in the "complete review is conducted ~Examine whether Affirms systemic dispute practices violate CFPB compliance standards Next Steps If Affirm fails to provide a satisfactory resolution within 30 days" product category.
Read our methodology — how this data is sourced, computed, and verified.