Total complaints
1
Filed since All
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and rem ind Chase th at this behavior's complaint history from CFPB public records. 1 consumers have filed complaints since All . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since All
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and rem ind Chase th at this behavior's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they decided to reduce the loan amount to an amount under a jumbo loan in an effort to curtail the exposure of having to honor a 3.875 % interest rate for a jumbo loan amount of 80 % LTV or in a further effort to have the Borrower walk away. We have correspondence which support all allegations contained herein although we have attached only a few. Please advise if you require same or any additional information. The conduct exhibited by Chase during this transaction is | 1 |
| State | Complaints |
|---|---|
| unbecoming of a leading global financial institution | 1 |
| Issue | Complaints |
|---|---|
| reprehensible. We kindly ask that as the Bureau charged with protecting consumers financial interests and protecting consumers against unfair | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and rem ind Chase th at this behavior has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to All , and the most recent logged activity is All of the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and rem ind Chase th at this behavior reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they decided to reduce the loan amount to an amount under a jumbo loan in an effort to curtail the exposure of having to honor a 3.875 % interest rate for a jumbo loan amount of 80 % LTV or in a further effort to have the Borrower walk away. We have correspondence which support all allegations contained herein although we have attached only a few. Please advise if you require same or any additional information. The conduct exhibited by Chase during this transaction is", and the single most common underlying issue is "reprehensible. We kindly ask that as the Bureau charged with protecting consumers financial interests and protecting consumers against unfair".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and rem ind Chase th at this behavior: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and rem ind Chase th at this behavior has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and rem ind Chase th at this behavior has a 0% timely response rate to CFPB complaints.
The most common issue reported against and rem ind Chase th at this behavior is "reprehensible. We kindly ask that as the Bureau charged with protecting consumers financial interests and protecting consumers against unfair" in the "they decided to reduce the loan amount to an amount under a jumbo loan in an effort to curtail the exposure of having to honor a 3.875 % interest rate for a jumbo loan amount of 80 % LTV or in a further effort to have the Borrower walk away. We have correspondence which support all allegations contained herein although we have attached only a few. Please advise if you require same or any additional information. The conduct exhibited by Chase during this transaction is" product category.
Read our methodology — how this data is sourced, computed, and verified.