and relevant state laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02118,,Consent provided,Web,2023-12-29,Closed with explanation,Yes,N/A,8077084

What the CFPB Record Shows About and relevant state laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02118,,Consent provided,Web,2023-12-29,Closed with explanation,Yes,N/A,8077084

and relevant state laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02118,,Consent provided,Web,2023-12-29,Closed with explanation,Yes,N/A,8077084 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Key , and the most recent logged activity is Key points, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and relevant state laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02118,,Consent provided,Web,2023-12-29,Closed with explanation,Yes,N/A,8077084 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where the statement should have reflected the full initial purchase amount of {$2000.00} further proven SyncBank misinformation XX/XX/XXXX Statement Request : Synchrony Bank failed to provide the requested statement", and the single most common underlying issue is "creating a false impression of no outstanding balance due what-so-ever The manipulation and misrepresentation of my account have caused significant distress. Despite my efforts to obtain accurate information".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and relevant state laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,02118,,Consent provided,Web,2023-12-29,Closed with explanation,Yes,N/A,8077084: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.