Total complaints
1
Filed since In m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I started calling Mr. Cooper who is the current holding of my mortgage note | 1 |
| State | Complaints |
|---|---|
| there wasnt any status updates or any communication from Mr. Cooper. I Thus called XXXX and again to follow up in about mid XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| the mortgage application was completed and my wife and I signed all the loan disclosures. The Loan Officer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In m, and the most recent logged activity is In mid XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I started calling Mr. Cooper who is the current holding of my mortgage note", and the single most common underlying issue is "the mortgage application was completed and my wife and I signed all the loan disclosures. The Loan Officer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and reconfirmed to her that I wish to have my HELOC with XXXX XXXX XXXX XXXX to be subordinated. XXXX stated at the time that she would be having the subordination document ordered from XXXX XXXX XXXX XXXX. This happened on XX/XX/XXXX. She told me that the process would take proximately two weeks period. 2 weeks went by in mid XX/XX/XXXX is "the mortgage application was completed and my wife and I signed all the loan disclosures. The Loan Officer" in the "I started calling Mr. Cooper who is the current holding of my mortgage note" product category.
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