Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX contacted XXXX to let her know another transfer has occurred. XXXX transferred {$17000.00} back ( from XXXX into XXXX ). Through the Chase secure online e-message center | 1 |
| State | Complaints |
|---|---|
| was initially told the branch could not place a hold on the XXXX account | 1 |
| Issue | Complaints |
|---|---|
| notifying them of the two aforementioned unauthorized transfers AND stating that she transferred the funds back since she had online access to both accounts. XXXX requested an investigation into the two transfers. XXXX then called Chase Security/Fraud department asking them to investigate the origin/IP address of the two unauthorized transfers. There was some confusion as to what funds went where and when when speaking to Chase Representatives and they stated to her that her funds LEFT Chase and went to a non-chase account. After hanging up | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX contacted XXXX to let her know another transfer has occurred. XXXX transferred {$17000.00} back ( from XXXX into XXXX ). Through the Chase secure online e-message center", and the single most common underlying issue is "notifying them of the two aforementioned unauthorized transfers AND stating that she transferred the funds back since she had online access to both accounts. XXXX requested an investigation into the two transfers. XXXX then called Chase Security/Fraud department asking them to investigate the origin/IP address of the two unauthorized transfers. There was some confusion as to what funds went where and when when speaking to Chase Representatives and they stated to her that her funds LEFT Chase and went to a non-chase account. After hanging up".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and put a hold on XXXX while Chase investigates. XXXX went into XXXX XXXX XXXX transferred the balance {$10000.00} into her other account ending in XXXX is "notifying them of the two aforementioned unauthorized transfers AND stating that she transferred the funds back since she had online access to both accounts. XXXX requested an investigation into the two transfers. XXXX then called Chase Security/Fraud department asking them to investigate the origin/IP address of the two unauthorized transfers. There was some confusion as to what funds went where and when when speaking to Chase Representatives and they stated to her that her funds LEFT Chase and went to a non-chase account. After hanging up" in the "XXXX contacted XXXX to let her know another transfer has occurred. XXXX transferred {$17000.00} back ( from XXXX into XXXX ). Through the Chase secure online e-message center" product category.
Read our methodology — how this data is sourced, computed, and verified.