Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called them today and spoke with a person named XXXX. XXXX said that PM made two mistakes : 1 ) they miscalculated the amount of school tax ( they were off by approximately {$3500.00}! ) I owed in XXXX which resulted in the prior escrow analysis occurring and the check being issued | 1 |
| State | Complaints |
|---|---|
| and he told me not to pay it since I have 15 day grace period. I was honest with XXXX that I felt that I was being deceived by PM in some sort of way and asked if this was normal. XXXX assured me that this wasn't normal and he was sorry for the issue on PM 's behalf. I also asked XXXX if I should call my local Tax Collector to ensure I wasn't delinquent on my taxes. XXXX said that probably is not a bad idea | 1 |
| Issue | Complaints |
|---|---|
| which resulted in me having a negative escrow account balance because the amounts being disbursed were not being covered by my monthly payment. XXXX was using two statements detailing these escrow analyses which I've attached here to help explain what happened | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After not , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called them today and spoke with a person named XXXX. XXXX said that PM made two mistakes : 1 ) they miscalculated the amount of school tax ( they were off by approximately {$3500.00}! ) I owed in XXXX which resulted in the prior escrow analysis occurring and the check being issued", and the single most common underlying issue is "which resulted in me having a negative escrow account balance because the amounts being disbursed were not being covered by my monthly payment. XXXX was using two statements detailing these escrow analyses which I've attached here to help explain what happened".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days has a 0% timely response rate to CFPB complaints.
The most common issue reported against and propose a possible solution. I asked XXXX what I should do about my XXXX mortgage payment which is due in a couple of days is "which resulted in me having a negative escrow account balance because the amounts being disbursed were not being covered by my monthly payment. XXXX was using two statements detailing these escrow analyses which I've attached here to help explain what happened" in the "I called them today and spoke with a person named XXXX. XXXX said that PM made two mistakes : 1 ) they miscalculated the amount of school tax ( they were off by approximately {$3500.00}! ) I owed in XXXX which resulted in the prior escrow analysis occurring and the check being issued" product category.
Read our methodology — how this data is sourced, computed, and verified.