Total complaints
1
Filed since Towa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and presidents's complaint history from CFPB public records. 1 consumers have filed complaints since Towa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Towa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and presidents's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then I saw a letter that a vacation credit has been approved under my name and bill from Comenity bank expecting my monthly payment for a total approved credit of around {$3200.00}. I called Comenity bank and they said it was vacation credit that I applied for through XXXX. I said I never applied for any credit | 1 |
| State | Complaints |
|---|---|
| and it is 4 months now | 1 |
| Issue | Complaints |
|---|---|
| they believe and approved it. I asked what if the information was obtained fraudulently? They were not able to give further answer. I said XXXX fraudulently used my information to obtain this vacation credit. They said their investigation showed it was true contract. Then I realized they were all involved in this fraud. I also contacted XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and presidents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Towa, and the most recent logged activity is Towards th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and presidents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then I saw a letter that a vacation credit has been approved under my name and bill from Comenity bank expecting my monthly payment for a total approved credit of around {$3200.00}. I called Comenity bank and they said it was vacation credit that I applied for through XXXX. I said I never applied for any credit", and the single most common underlying issue is "they believe and approved it. I asked what if the information was obtained fraudulently? They were not able to give further answer. I said XXXX fraudulently used my information to obtain this vacation credit. They said their investigation showed it was true contract. Then I realized they were all involved in this fraud. I also contacted XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and presidents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and presidents has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and presidents has a 0% timely response rate to CFPB complaints.
The most common issue reported against and presidents is "they believe and approved it. I asked what if the information was obtained fraudulently? They were not able to give further answer. I said XXXX fraudulently used my information to obtain this vacation credit. They said their investigation showed it was true contract. Then I realized they were all involved in this fraud. I also contacted XXXX" in the "then I saw a letter that a vacation credit has been approved under my name and bill from Comenity bank expecting my monthly payment for a total approved credit of around {$3200.00}. I called Comenity bank and they said it was vacation credit that I applied for through XXXX. I said I never applied for any credit" product category.
Read our methodology — how this data is sourced, computed, and verified.