Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| and after days of going back and forth with them they found my payment that was received on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I found that PHH has been incorrectly reporting most of my monthly payment amounts and balances. I have given them every opportunity to investigate this matter and correct their wrong doings | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon revie, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "I found that PHH has been incorrectly reporting most of my monthly payment amounts and balances. I have given them every opportunity to investigate this matter and correct their wrong doings".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against and potentially other credit bureaus. The information on my XXXX report shows that PHH reported and updated incorrect information to the credit bureaus despite the balance and payment information on my updated monthly mortgage statements. These statements show the correct dates that my payments were received versus the untimely dates that they used to apply my payments. Secondly PHH has carelessly misplaced my XX/XX/XXXX payment is "I found that PHH has been incorrectly reporting most of my monthly payment amounts and balances. I have given them every opportunity to investigate this matter and correct their wrong doings" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.