Total complaints
1
Filed since Comp
2026 data Public-data reference. official source
and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Comp
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK complaint mix by product
- at least 1 100.0% – 0% relief
How and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at least three separate collection firms including XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| N.A.,MD,20602,,Consent provided,Web,2025-07-24,Closed with non-monetary relief,Yes,N/A,14820898 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and XXXX & XXXX have each attempted to collect this same alleged debt. There has been no clear identification of the current creditor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK
and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Compoundin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at least three separate collection firms including XXXX XXXX", and the single most common underlying issue is "and XXXX & XXXX have each attempted to collect this same alleged debt. There has been no clear identification of the current creditor".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK have?
and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK respond to complaints on time?
and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK?
The most common issue reported against and potential double collection activity in violation of federal consumer protection laws.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK is "and XXXX & XXXX have each attempted to collect this same alleged debt. There has been no clear identification of the current creditor" in the "at least three separate collection firms including XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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