Total complaints
2
Filed since Back
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| only to be denied. ( we have never been denied credit before ). We went ahead and contacted another lender who was not only willing to work with us | 2 |
| State | Complaints |
|---|---|
| I requested a off statement to confirm the amount my new lender was telling me on XX/XX/XXXX. That amount included all taxes | 2 |
| Issue | Complaints |
|---|---|
| we have never been behind our mortgage payments nor been behind them | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Back in XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "only to be denied. ( we have never been denied credit before ). We went ahead and contacted another lender who was not only willing to work with us", and the single most common underlying issue is "we have never been behind our mortgage payments nor been behind them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and potential customers make are based mainly on my personal credit. After being told by my new lender that the new loan would close by the end of XXXX is "we have never been behind our mortgage payments nor been behind them" in the "only to be denied. ( we have never been denied credit before ). We went ahead and contacted another lender who was not only willing to work with us" product category.
Read our methodology — how this data is sourced, computed, and verified.