Total complaints
1
Filed since 1. S
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance's complaint history from CFPB public records. 1 consumers have filed complaints since 1. S. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 1. S
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the service contract was included in my 54 month ( 4.5 year ) finance amount even though the service contract Cleary states ( 3 years ) 2 | 1 |
| State | Complaints |
|---|---|
| LLC,FL,32257,,Consent provided,Web,2023-02-25,Closed with explanation,Yes,N/A,6617248 | 1 |
| Issue | Complaints |
|---|---|
| the dealer imposed fees for service that are not required by law to be paid by consumers infact the service implied only takes ( maybe 30 minutes ) maybe a are never done again yet I'm am being charged for them for ( 4.5 years ) ( I.e cleaning the vehicle | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1. S, and the most recent logged activity is 1. Service, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the service contract was included in my 54 month ( 4.5 year ) finance amount even though the service contract Cleary states ( 3 years ) 2", and the single most common underlying issue is "the dealer imposed fees for service that are not required by law to be paid by consumers infact the service implied only takes ( maybe 30 minutes ) maybe a are never done again yet I'm am being charged for them for ( 4.5 years ) ( I.e cleaning the vehicle".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance has a 0% timely response rate to CFPB complaints.
The most common issue reported against AND POOR CONSUMER TREATMENT!!,Company believes it acted appropriately as authorized by contract or law,ROAD Auto Finance is "the dealer imposed fees for service that are not required by law to be paid by consumers infact the service implied only takes ( maybe 30 minutes ) maybe a are never done again yet I'm am being charged for them for ( 4.5 years ) ( I.e cleaning the vehicle" in the "the service contract was included in my 54 month ( 4.5 year ) finance amount even though the service contract Cleary states ( 3 years ) 2" product category.
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