Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which also took my account below a {$500.00} threshold and now i am getting {$10.00} Maintenance fee for being below that threshold. I tried to investigate what it was and I was passed around for over an hour on the customer service line | 1 |
| State | Complaints |
|---|---|
| which I suspect they will charge research fee for as well ( which I told them if I had to pay a research fee to get them I would ) | 1 |
| Issue | Complaints |
|---|---|
| I was to talk to someone who also told me the same answer I have been consistently given that they could not find my account statements because the account was charged off. After pleading my case | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which also took my account below a {$500.00} threshold and now i am getting {$10.00} Maintenance fee for being below that threshold. I tried to investigate what it was and I was passed around for over an hour on the customer service line", and the single most common underlying issue is "I was to talk to someone who also told me the same answer I have been consistently given that they could not find my account statements because the account was charged off. After pleading my case".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements has a 0% timely response rate to CFPB complaints.
The most common issue reported against and overdraft fees. She said that there was a XXXX transaction for {$100.00} that hit my saving account in XXXX that she said took the account negative. I don't even know how much was in the account to begin with because I can't find any statements online because the account is no longer on my online profile. I asked her to email me the statements which she said she could not but we would check with her manager and have them email me the statements is "I was to talk to someone who also told me the same answer I have been consistently given that they could not find my account statements because the account was charged off. After pleading my case" in the "which also took my account below a {$500.00} threshold and now i am getting {$10.00} Maintenance fee for being below that threshold. I tried to investigate what it was and I was passed around for over an hour on the customer service line" product category.
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