Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and overall cleanliness. The apartment was left in good and clean condition overall. In general's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and overall cleanliness. The apartment was left in good and clean condition overall. In general's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the leasing office did not conduct an apartment move-out inspection with me present but only requested key return and document signing at the Leasing Office. However | 1 |
| State | Complaints |
|---|---|
| no major damage occurred | 1 |
| Issue | Complaints |
|---|---|
| we took photographs of the apartment to record evidence of its condition | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and overall cleanliness. The apartment was left in good and clean condition overall. In general has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon move-, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and overall cleanliness. The apartment was left in good and clean condition overall. In general reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the leasing office did not conduct an apartment move-out inspection with me present but only requested key return and document signing at the Leasing Office. However", and the single most common underlying issue is "we took photographs of the apartment to record evidence of its condition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and overall cleanliness. The apartment was left in good and clean condition overall. In general: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and overall cleanliness. The apartment was left in good and clean condition overall. In general has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and overall cleanliness. The apartment was left in good and clean condition overall. In general has a 0% timely response rate to CFPB complaints.
The most common issue reported against and overall cleanliness. The apartment was left in good and clean condition overall. In general is "we took photographs of the apartment to record evidence of its condition" in the "the leasing office did not conduct an apartment move-out inspection with me present but only requested key return and document signing at the Leasing Office. However" product category.
Read our methodology — how this data is sourced, computed, and verified.