Total complaints
1
Filed since Open
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section's complaint history from CFPB public records. 1 consumers have filed complaints since Open. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Open
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| under 15 U.S. Code 1637 | 1 |
| State | Complaints |
|---|---|
| Chase Bank has violated my rights as a consumer seeking access to an open-end credit plan. I am entitled to credit as a natural person | 1 |
| Issue | Complaints |
|---|---|
| I have the right to fair access to an open-end credit plan. This statute governs the disclosure requirements for open-end credit plans | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Open, and the most recent logged activity is Open-End C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "under 15 U.S. Code 1637", and the single most common underlying issue is "I have the right to fair access to an open-end credit plan. This statute governs the disclosure requirements for open-end credit plans".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section has a 0% timely response rate to CFPB complaints.
The most common issue reported against and other critical information. By denying me credit without lawful justification and without providing the necessary disclosures under this section is "I have the right to fair access to an open-end credit plan. This statute governs the disclosure requirements for open-end credit plans" in the "under 15 U.S. Code 1637" product category.
Read our methodology — how this data is sourced, computed, and verified.