Total complaints
1
Filed since The
2026 data Public-data reference. official source
and/or us when we were transferred to Mr. Cooper
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and/or us when we were transferred to Mr. Cooper's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and/or us when we were transferred to Mr. Cooper complaint mix by product
- and we 1 100.0% – 0% relief
How and/or us when we were transferred to Mr. Cooper's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and we found that {$1500.00} has been charged in XX/XX/XXXX for home insurance from a different company than our existing home insurance company | 1 |
Top States
| State | Complaints |
|---|---|
| they arbitrarily put home insurance on behalf of us without our permission ( or even notice ) to our Escrow account | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| based on our final closing loan statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and/or us when we were transferred to Mr. Cooper
and/or us when we were transferred to Mr. Cooper has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The issue , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and/or us when we were transferred to Mr. Cooper reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and we found that {$1500.00} has been charged in XX/XX/XXXX for home insurance from a different company than our existing home insurance company", and the single most common underlying issue is "based on our final closing loan statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and/or us when we were transferred to Mr. Cooper: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and/or us when we were transferred to Mr. Cooper have?
and/or us when we were transferred to Mr. Cooper has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and/or us when we were transferred to Mr. Cooper respond to complaints on time?
and/or us when we were transferred to Mr. Cooper has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and/or us when we were transferred to Mr. Cooper?
The most common issue reported against and/or us when we were transferred to Mr. Cooper is "based on our final closing loan statement" in the "and we found that {$1500.00} has been charged in XX/XX/XXXX for home insurance from a different company than our existing home insurance company" product category.
Read our methodology — how this data is sourced, computed, and verified.
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