Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and Operations Departments on XXXX and XXXX and have not received a response.'s complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and Operations Departments on XXXX and XXXX and have not received a response.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I emailed Loan Officer that same day with copy of bill. He responded on XX/XX/XXXX that I needed to call customer service. I then contacted Carrington on XX/XX/XXXX and sent them the delinquent letter from my county and was told that they would need 14 business days to research and then a check would be disbursed. I next called Carrington and spoke with a XXXX who stated that money was pulled from escrow on XX/XX/XXXX and mailed out. I explained that my county issues certified letters on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| and tax sale on house XX/XX/XXXX. On XX/XX/XXXX I called again and spoke with XXXX. XXXX said that she can see that money was mailed out but no tracking number. She couldnt give me much information as to where Carrington was in the process. My county stated that XXXX XXXX called them XX/XX/XXXX and verified amount owed. On XX/XX/XXXX I spoke with XXXX who said money from escrow was pulled but a check hadnt been sent yet and I should just be patient. I again gave the tight deadlines from my county. In XXXX my county didnt receive the funds until day before tax sale and I had been in contact with Carrington for almost 2 months. On XX/XX/XXXX I spoke with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and Operations Departments on XXXX and XXXX and have not received a response. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After rece, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and Operations Departments on XXXX and XXXX and have not received a response. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I emailed Loan Officer that same day with copy of bill. He responded on XX/XX/XXXX that I needed to call customer service. I then contacted Carrington on XX/XX/XXXX and sent them the delinquent letter from my county and was told that they would need 14 business days to research and then a check would be disbursed. I next called Carrington and spoke with a XXXX who stated that money was pulled from escrow on XX/XX/XXXX and mailed out. I explained that my county issues certified letters on XX/XX/XXXX", and the single most common underlying issue is "and tax sale on house XX/XX/XXXX. On XX/XX/XXXX I called again and spoke with XXXX. XXXX said that she can see that money was mailed out but no tracking number. She couldnt give me much information as to where Carrington was in the process. My county stated that XXXX XXXX called them XX/XX/XXXX and verified amount owed. On XX/XX/XXXX I spoke with XXXX who said money from escrow was pulled but a check hadnt been sent yet and I should just be patient. I again gave the tight deadlines from my county. In XXXX my county didnt receive the funds until day before tax sale and I had been in contact with Carrington for almost 2 months. On XX/XX/XXXX I spoke with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and Operations Departments on XXXX and XXXX and have not received a response.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and Operations Departments on XXXX and XXXX and have not received a response. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and Operations Departments on XXXX and XXXX and have not received a response. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and Operations Departments on XXXX and XXXX and have not received a response. is "and tax sale on house XX/XX/XXXX. On XX/XX/XXXX I called again and spoke with XXXX. XXXX said that she can see that money was mailed out but no tracking number. She couldnt give me much information as to where Carrington was in the process. My county stated that XXXX XXXX called them XX/XX/XXXX and verified amount owed. On XX/XX/XXXX I spoke with XXXX who said money from escrow was pulled but a check hadnt been sent yet and I should just be patient. I again gave the tight deadlines from my county. In XXXX my county didnt receive the funds until day before tax sale and I had been in contact with Carrington for almost 2 months. On XX/XX/XXXX I spoke with XXXX" in the "I emailed Loan Officer that same day with copy of bill. He responded on XX/XX/XXXX that I needed to call customer service. I then contacted Carrington on XX/XX/XXXX and sent them the delinquent letter from my county and was told that they would need 14 business days to research and then a check would be disbursed. I next called Carrington and spoke with a XXXX who stated that money was pulled from escrow on XX/XX/XXXX and mailed out. I explained that my county issues certified letters on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.