Total complaints
1
Filed since Acim
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email's complaint history from CFPB public records. 1 consumers have filed complaints since Acim. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acim
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| UT XXXX XXXX | acima.com I informed Acima | 1 |
| State | Complaints |
|---|---|
| so I sent a text message and called XXXX at XXXX | 1 |
| Issue | Complaints |
|---|---|
| not a bracelet. They said I need to have XXXX XXXX contact them. I included XXXX on the email to Acima. XXXX XXXX XXXX Jewelers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acim, and the most recent logged activity is Acima Reso, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "UT XXXX XXXX | acima.com I informed Acima", and the single most common underlying issue is "not a bracelet. They said I need to have XXXX XXXX contact them. I included XXXX on the email to Acima. XXXX XXXX XXXX Jewelers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email has a 0% timely response rate to CFPB complaints.
The most common issue reported against and only purchased the chain ONLY. My receipt # XXXX ( see attached ) only shows a diamond tennis chain. ACIMA is requesting confirmation that I only purchased a silver diamond chain and not a bracelet as well. Please REPLY TO ALL confirming that I did not purchase a bracelet and that I only purchased the silver diamond chain. '' * * XXXX never responded to my email is "not a bracelet. They said I need to have XXXX XXXX contact them. I included XXXX on the email to Acima. XXXX XXXX XXXX Jewelers" in the "UT XXXX XXXX | acima.com I informed Acima" product category.
Read our methodology — how this data is sourced, computed, and verified.