Total complaints
1
Filed since Reco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986's complaint history from CFPB public records. 1 consumers have filed complaints since Reco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Reco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted support ( which is only available on an in-app chat ) on XX/XX/XXXX at XXXX am XXXX and received my first response from them the same day XXXX am XXXX in which the customer service representative assured me that they would resolve this issue... as quickly as possible '' and that they were forwarding this to the concern department ''. I reached back out several times over the next few hours to ask for updates about the situation | 1 |
| Issue | Complaints |
|---|---|
| I direct messaged Revolut on XXXX on XX/XX/XXXX at XXXX am XXXX They responded quickly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Reco, and the most recent logged activity is Recognizin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted support ( which is only available on an in-app chat ) on XX/XX/XXXX at XXXX am XXXX and received my first response from them the same day XXXX am XXXX in which the customer service representative assured me that they would resolve this issue... as quickly as possible '' and that they were forwarding this to the concern department ''. I reached back out several times over the next few hours to ask for updates about the situation", and the single most common underlying issue is "I direct messaged Revolut on XXXX on XX/XX/XXXX at XXXX am XXXX They responded quickly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and once again I was told that they had told the team that my case was urgent ''. I still have not been contacted by the in-app support and I can not access the XXXX pounds in my account in any way for any transactions. I have had to scrounge together money and pay expensive bank fees to withdraw cash that I do not have from my credit card account in order to survive in XXXX because I can not access the XXXX pounds in my Revolut account and there have been no serious efforts by Revolut to address the problem.,,Revolut Technologies Inc.,MD,20715,,Consent provided,Web,2022-07-02,Closed with explanation,Yes,N/A,5728986 is "I direct messaged Revolut on XXXX on XX/XX/XXXX at XXXX am XXXX They responded quickly" in the "I contacted support ( which is only available on an in-app chat ) on XX/XX/XXXX at XXXX am XXXX and received my first response from them the same day XXXX am XXXX in which the customer service representative assured me that they would resolve this issue... as quickly as possible '' and that they were forwarding this to the concern department ''. I reached back out several times over the next few hours to ask for updates about the situation" product category.
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