Total complaints
2
Filed since The
2026 data Public-data reference. official source
and on the payment summary
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and on the payment summary's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and on the payment summary complaint mix by product
- even when 2 100.0% – 0% relief
How and on the payment summary's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| even when the account was created on XX/XX/XXXXXXXX XXXX XXXX | 2 |
Top States
| State | Complaints |
|---|---|
| it is being shown as fully paid through XXXX. This credit report is inaccurate and is harming my credit. All late payments and delinquencies should be removed. The accounts are named the following for Experian it is XXXX XXXX XXXX for XXXX it is named XXXX XXXX XXXXXXXX XXXX and for XXXX | 1 |
| it is being shown as fully paid through XXXX. This credit report is inaccurate and is harming my credit. All late payments and delinquencies should be removed. The accounts are named the following for XXXX it is XXXX XXXX XXXX for Equifax it is named XXXX XXXX XXXXXXXX XXXX and for XXXX XXXX it is named XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| not XXXX | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and on the payment summary
and on the payment summary has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The first , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and on the payment summary reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even when the account was created on XX/XX/XXXXXXXX XXXX XXXX", and the single most common underlying issue is "not XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and on the payment summary: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and on the payment summary have?
and on the payment summary has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and on the payment summary respond to complaints on time?
and on the payment summary has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and on the payment summary?
The most common issue reported against and on the payment summary is "not XXXX" in the "even when the account was created on XX/XX/XXXXXXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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