Total complaints
1
Filed since Note
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules's complaint history from CFPB public records. 1 consumers have filed complaints since Note. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Note
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| by way of phone. There have been many calls before XX/XX/XXXX and after XX/XX/XXXX. I did not start recording these calls between us until XX/XX/XXXX. I put a block on my phone after XX/XX/XXXX. Due to all the repeated calls | 1 |
| State | Complaints |
|---|---|
| would never send out a monthly mortgage statement 3-5 days after the due date when there a 10-day grace period written in the Contract Agreement. So | 1 |
| Issue | Complaints |
|---|---|
| in writing and by phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Note, and the most recent logged activity is Note this , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by way of phone. There have been many calls before XX/XX/XXXX and after XX/XX/XXXX. I did not start recording these calls between us until XX/XX/XXXX. I put a block on my phone after XX/XX/XXXX. Due to all the repeated calls", and the single most common underlying issue is "in writing and by phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules has a 0% timely response rate to CFPB complaints.
The most common issue reported against and on CFPB. As of to present date I have not received any legitimate answers to my questions nor has the problems to my account been resolved professionally and required by law. A genuine upscale bank in business who follows the rules is "in writing and by phone" in the "by way of phone. There have been many calls before XX/XX/XXXX and after XX/XX/XXXX. I did not start recording these calls between us until XX/XX/XXXX. I put a block on my phone after XX/XX/XXXX. Due to all the repeated calls" product category.
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