Total complaints
2
Filed since On X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and from what little they would tell me's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and from what little they would tell me's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called to the original creditor to gain more information. They again referred me to XXXX XXXX. I called XXXX XXXX to ask why I never received the debt validation/verification as requested from the letter send on XX/XX/XXXX. They confirmed receipt and said they forwarded everything to another organization named XXXX XXXX on XX/XX/XXXX and I would need to ask them why it was not sent. XXXX gave me the number to XXXX XXXX | 1 |
| I called to the original creditor to gain more information. They again referred me to DNF Associates. I called DNF Associates to ask why I never received the debt validation/verification as requested from the letter send on XX/XX/XXXX. They confirmed receipt and said they forwarded everything to another organization named XXXX XXXX on XX/XX/XXXX and I would need to ask them why it was not sent. DNF gave me the number to XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| it does not appear that the letters were ever sent down to them. They have asked me to re-send everything to them via email so they can start an identity theft packet. They also kept asking for a Police report. In the past when I called XXXX Police to ask how to proceed with the credit card identity theft | 2 |
| Issue | Complaints |
|---|---|
| to which they said that anything would have been sent to the local attorney handling the case | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and from what little they would tell me has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and from what little they would tell me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called to the original creditor to gain more information. They again referred me to XXXX XXXX. I called XXXX XXXX to ask why I never received the debt validation/verification as requested from the letter send on XX/XX/XXXX. They confirmed receipt and said they forwarded everything to another organization named XXXX XXXX on XX/XX/XXXX and I would need to ask them why it was not sent. XXXX gave me the number to XXXX XXXX", and the single most common underlying issue is "to which they said that anything would have been sent to the local attorney handling the case".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and from what little they would tell me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and from what little they would tell me has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and from what little they would tell me has a 0% timely response rate to CFPB complaints.
The most common issue reported against and from what little they would tell me is "to which they said that anything would have been sent to the local attorney handling the case" in the "I called to the original creditor to gain more information. They again referred me to XXXX XXXX. I called XXXX XXXX to ask why I never received the debt validation/verification as requested from the letter send on XX/XX/XXXX. They confirmed receipt and said they forwarded everything to another organization named XXXX XXXX on XX/XX/XXXX and I would need to ask them why it was not sent. XXXX gave me the number to XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.