Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Bank of America decided to side with XXXX XXXX without providing to me ( or receiving from them ) any evidence that I received any service from them on XX/XX/XXXX. They have gone as far as to apparently lie to me in the last letter I received from them. In that letter they stated : The merchant provided documentation confirming you received the merchandise or service ''. I called the Fraud Department to know what evidence was that | 1 |
| State | Complaints |
|---|---|
| NY. That is a legitimate charge I am not disputing. I think there was some mistake that resulted in me getting this bogus XXXXXXXX XXXX charge. The representative who last spoke to me over the phone basically told me that I need to proof that the charge never took place. I tried to reason with her about the fact that proving the non-existence of a charge ( or anything for that matter ) is ridiculous and the burden to provide evidence this is a legitimate charge should be with the vendor | 1 |
| Issue | Complaints |
|---|---|
| the Fraud Department without doing any due diligence | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The second, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank of America decided to side with XXXX XXXX without providing to me ( or receiving from them ) any evidence that I received any service from them on XX/XX/XXXX. They have gone as far as to apparently lie to me in the last letter I received from them. In that letter they stated : The merchant provided documentation confirming you received the merchandise or service ''. I called the Fraud Department to know what evidence was that", and the single most common underlying issue is "the Fraud Department without doing any due diligence".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and found that the last charge on my account was from XXXX and no traces of this new bogus charge whatsoever ( I am attaching here a screenshot of my XXXXXXXX XXXX online account showing that this charge is not even there as well as the last receipt I was able to find for an order from XXXX ). I still use XXXX for XXXX ( different app ) and on that day I took a XXXX to XXXX XXXX is "the Fraud Department without doing any due diligence" in the "Bank of America decided to side with XXXX XXXX without providing to me ( or receiving from them ) any evidence that I received any service from them on XX/XX/XXXX. They have gone as far as to apparently lie to me in the last letter I received from them. In that letter they stated : The merchant provided documentation confirming you received the merchandise or service ''. I called the Fraud Department to know what evidence was that" product category.
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