Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and for the money that was placed in the suspense '' account to be credited to principal's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and for the money that was placed in the suspense '' account to be credited to principal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I checked the account again and to pay the balance between what was paid on XX/XX/XXXX and {$1200.00} | 1 |
| State | Complaints |
|---|---|
| interest like it should be. She said that I would have to contact the mortgage department. I told her that I was not willing to sit on hold for another two and a half hours | 1 |
| Issue | Complaints |
|---|---|
| and that if there were any late charges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and for the money that was placed in the suspense '' account to be credited to principal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and for the money that was placed in the suspense '' account to be credited to principal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I checked the account again and to pay the balance between what was paid on XX/XX/XXXX and {$1200.00}", and the single most common underlying issue is "and that if there were any late charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and for the money that was placed in the suspense '' account to be credited to principal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and for the money that was placed in the suspense '' account to be credited to principal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and for the money that was placed in the suspense '' account to be credited to principal has a 0% timely response rate to CFPB complaints.
The most common issue reported against and for the money that was placed in the suspense '' account to be credited to principal is "and that if there were any late charges" in the "I checked the account again and to pay the balance between what was paid on XX/XX/XXXX and {$1200.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.