Total complaints
1
Filed since ****
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023's complaint history from CFPB public records. 1 consumers have filed complaints since ****. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ****
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that in order to file a dispute claim with an institution is to formally submit a written notice/letter or call in the bank or bank customer service | 1 |
| State | Complaints |
|---|---|
| first of all where did that {$340.00} came from and did those XXXX dates came from as well because XX/XX/2023 is the day that the ATM did not dispense any cash when I was requesting to withdraw {$300.00} from my checking account and I myself couldnt find that {$340.00} in my account that XXXX XXXX mentioned in the response letter | 1 |
| Issue | Complaints |
|---|---|
| so I thought about seeking assistance with CFPB. ***** To whom it XXXX concerned ( CFPB ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ****, and the most recent logged activity is *****Befor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that in order to file a dispute claim with an institution is to formally submit a written notice/letter or call in the bank or bank customer service", and the single most common underlying issue is "so I thought about seeking assistance with CFPB. ***** To whom it XXXX concerned ( CFPB )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and for several times I sent my written notice to BOA Dispute Department XXXX never receive no response from them so that my claim could be filed and I even tried to call but the wait time is far to long that I have to hung up but they usually reply to my emails when I have certain complaint. Since I never got any response so I could be assisted to get my money back I thought of reaching out to u ( CFPB ) for help. And just to add up with what XXXX XXXX stated on the letter that they cant locate any claims under my name and card number is because I never receive any response from BOA XXXX Department from my written notice/letter that I sent several times through emails and fax and as a matter of fact there is XXXX time I sent my written notice to different Dept. of BOA. I can provide proof of my emails and fax that I sent my letter that includes the day and time I sent and even indicated that every time I fax my letter I always received a feedback that it was received successfully and thats numerous fax that I sent and carefully notified me that it was successfully sent and received by BOA XXXX. and I can prove it. And XXXX XXXX also indicated that {$340.00} was posted in my account on XX/XX/XXXX and XX/XX/2023 is "so I thought about seeking assistance with CFPB. ***** To whom it XXXX concerned ( CFPB )" in the "that in order to file a dispute claim with an institution is to formally submit a written notice/letter or call in the bank or bank customer service" product category.
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