Total complaints
1
Filed since On t
2026 data Public-data reference. official source
and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately complaint mix by product
- I spoke 1 100.0% – 0% relief
How and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I spoke with XXXX. Like XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I had no idea it was standard procedure by XXXX to change the membership number when a customer 's membership was compromised until speaking with XXXX at the XXXX XXXX on XX/XX/XXXX and later reinforced by XXXX XXXX on XX/XX/XXXX and the copy of the card provided to XXXX was the same as the card that was lost. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| she said the person had my credit card in their possession because it was inserted at the register. I said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately
and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the sec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with XXXX. Like XXXX", and the single most common underlying issue is "she said the person had my credit card in their possession because it was inserted at the register. I said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately have?
and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately respond to complaints on time?
and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately?
The most common issue reported against and file a police report to bolster my case with the investigators and asked me to email a copy of the new card. I emailed a picture as instructed to Chase XXXX XXXX. I shouldn't have in hindsight because the membership number on the new card '' was the same as the card lost on XX/XX/XXXX. Unfortunately is "she said the person had my credit card in their possession because it was inserted at the register. I said" in the "I spoke with XXXX. Like XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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