and even when you get to a account manager they are not trained at all. As a consumer that values her credit this is very frustrating when I pay my bills on time and have great credit history. I believe my closure on my PayPal Extras Master Card was used against me on my PayPal cash rewards credit line determination. I am concerned that Synchrony Bank 's practices are unfair and would like a investigation into this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,XXXXX,,Consent provided,Web,2019-12-10,Closed with explanation,Yes,N/A,3464125

What the CFPB Record Shows About and even when you get to a account manager they are not trained at all. As a consumer that values her credit this is very frustrating when I pay my bills on time and have great credit history. I believe my closure on my PayPal Extras Master Card was used against me on my PayPal cash rewards credit line determination. I am concerned that Synchrony Bank 's practices are unfair and would like a investigation into this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,XXXXX,,Consent provided,Web,2019-12-10,Closed with explanation,Yes,N/A,3464125

and even when you get to a account manager they are not trained at all. As a consumer that values her credit this is very frustrating when I pay my bills on time and have great credit history. I believe my closure on my PayPal Extras Master Card was used against me on my PayPal cash rewards credit line determination. I am concerned that Synchrony Bank 's practices are unfair and would like a investigation into this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,XXXXX,,Consent provided,Web,2019-12-10,Closed with explanation,Yes,N/A,3464125 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the sam, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and even when you get to a account manager they are not trained at all. As a consumer that values her credit this is very frustrating when I pay my bills on time and have great credit history. I believe my closure on my PayPal Extras Master Card was used against me on my PayPal cash rewards credit line determination. I am concerned that Synchrony Bank 's practices are unfair and would like a investigation into this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,XXXXX,,Consent provided,Web,2019-12-10,Closed with explanation,Yes,N/A,3464125 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but stated I had to wait for the letter", and the single most common underlying issue is "the fact they used a letter saying no credit report was used is a lie if in fact the soft pull was done. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and even when you get to a account manager they are not trained at all. As a consumer that values her credit this is very frustrating when I pay my bills on time and have great credit history. I believe my closure on my PayPal Extras Master Card was used against me on my PayPal cash rewards credit line determination. I am concerned that Synchrony Bank 's practices are unfair and would like a investigation into this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,XXXXX,,Consent provided,Web,2019-12-10,Closed with explanation,Yes,N/A,3464125: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.