Total complaints
1
Filed since Unfo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and during that phone call they changed my address email and phone number's complaint history from CFPB public records. 1 consumers have filed complaints since Unfo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Unfo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and during that phone call they changed my address email and phone number's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| due to this I had no idea that my payments were supposed to be made. As of XX/XX/XXXX on my credit report my student loans were marked paid as agreed | 1 |
| State | Complaints |
|---|---|
| however up until that point they had been sending notices to an address that I am not at all associated with as well as an email that I'm not at all associated with | 1 |
| Issue | Complaints |
|---|---|
| the notice said that I was supposed to be in a repayment status and to call the phone number immediately. I did this and during the phone call they placed me in a covid forbearance on this very phone call | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and during that phone call they changed my address email and phone number has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unfo, and the most recent logged activity is Unfortunat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and during that phone call they changed my address email and phone number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "due to this I had no idea that my payments were supposed to be made. As of XX/XX/XXXX on my credit report my student loans were marked paid as agreed", and the single most common underlying issue is "the notice said that I was supposed to be in a repayment status and to call the phone number immediately. I did this and during the phone call they placed me in a covid forbearance on this very phone call".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and during that phone call they changed my address email and phone number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and during that phone call they changed my address email and phone number has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and during that phone call they changed my address email and phone number has a 0% timely response rate to CFPB complaints.
The most common issue reported against and during that phone call they changed my address email and phone number is "the notice said that I was supposed to be in a repayment status and to call the phone number immediately. I did this and during the phone call they placed me in a covid forbearance on this very phone call" in the "due to this I had no idea that my payments were supposed to be made. As of XX/XX/XXXX on my credit report my student loans were marked paid as agreed" product category.
Read our methodology — how this data is sourced, computed, and verified.