Total complaints
1
Filed since More
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and did not explain what ( if anything ) was still wrong.'s complaint history from CFPB public records. 1 consumers have filed complaints since More. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since More
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and did not explain what ( if anything ) was still wrong.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| SoFi failed to mention in their response that after receiving this concern | 1 |
| Issue | Complaints |
|---|---|
| had the issue reviewed using her official logbook | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and did not explain what ( if anything ) was still wrong. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to More, and the most recent logged activity is More impor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and did not explain what ( if anything ) was still wrong. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "SoFi failed to mention in their response that after receiving this concern", and the single most common underlying issue is "had the issue reviewed using her official logbook".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and did not explain what ( if anything ) was still wrong.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and did not explain what ( if anything ) was still wrong. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and did not explain what ( if anything ) was still wrong. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and did not explain what ( if anything ) was still wrong. is "had the issue reviewed using her official logbook" in the "SoFi failed to mention in their response that after receiving this concern" product category.
Read our methodology — how this data is sourced, computed, and verified.