Total complaints
1
Filed since 6. D
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows '' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights's complaint history from CFPB public records. 1 consumers have filed complaints since 6. D. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 6. D
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How '' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Defendant is in breach of the remaining XXXX Account Agreement '' for the credit cards issued by Washington Mutual that Defendant subsequently acquired having forced Plaintiff into default through applying unconscionable changes in terms | 1 |
| State | Complaints |
|---|---|
| as well as their responsibilities to Plaintiff/cardholder as described in the Cardmember Agreement [ s ] '' and Account Agreement [ s ]. '' A true and correct copy of the breached contracts/agreements are attached hereto | 1 |
| Issue | Complaints |
|---|---|
| but he continued to make minimum payment 's to a third party to avoid transitioning into the new contract while continuing to make minimum payments - which Defendant was notified of - but Defendant still applied default rates and lied to the courts in XXXX stating that their actions were justified because Plaintiff is in default of the terms of the cardholder agreement having not made monthly payments to [ Defendant between XXXX XXXX and the commencement of Defendants ' complaint on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
'' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 6. D, and the most recent logged activity is 6. Defenda, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, '' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Defendant is in breach of the remaining XXXX Account Agreement '' for the credit cards issued by Washington Mutual that Defendant subsequently acquired having forced Plaintiff into default through applying unconscionable changes in terms", and the single most common underlying issue is "but he continued to make minimum payment 's to a third party to avoid transitioning into the new contract while continuing to make minimum payments - which Defendant was notified of - but Defendant still applied default rates and lied to the courts in XXXX stating that their actions were justified because Plaintiff is in default of the terms of the cardholder agreement having not made monthly payments to [ Defendant between XXXX XXXX and the commencement of Defendants ' complaint on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating '' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
'' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
'' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights has a 0% timely response rate to CFPB complaints.
The most common issue reported against '' and despite said payments to the third party and Plaintiffs ' efforts to resolve the issue amicable - Defendant moved forward in breaching its obligation to comply with ALL cardholder rights is "but he continued to make minimum payment 's to a third party to avoid transitioning into the new contract while continuing to make minimum payments - which Defendant was notified of - but Defendant still applied default rates and lied to the courts in XXXX stating that their actions were justified because Plaintiff is in default of the terms of the cardholder agreement having not made monthly payments to [ Defendant between XXXX XXXX and the commencement of Defendants ' complaint on XXXX XXXX" in the "Defendant is in breach of the remaining XXXX Account Agreement '' for the credit cards issued by Washington Mutual that Defendant subsequently acquired having forced Plaintiff into default through applying unconscionable changes in terms" product category.
Read our methodology — how this data is sourced, computed, and verified.