Total complaints
1
Filed since Not
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and despite all the protections I had put in place's complaint history from CFPB public records. 1 consumers have filed complaints since Not . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Not
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and despite all the protections I had put in place's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when the last check for {$10000.00} was deposited rather than just returning it to the maker | 1 |
| State | Complaints |
|---|---|
| paid the {$9900.00} from savings account ending in XXXX ) as a transfer to OD account. That contradicted what Citibank initially said that there were monies in the savings account ending XXXX again at the time of check was presented. Not only was there no money in that account but I had blocked that account. | 1 |
| Issue | Complaints |
|---|---|
| Citibank paid the {$10000.00} notwithstanding the fact that account had no money on deposit and I had blocked it. As you can see in the attached screenshots of the accounts the notation in account ending in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and despite all the protections I had put in place has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Not , and the most recent logged activity is Not withst, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and despite all the protections I had put in place reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when the last check for {$10000.00} was deposited rather than just returning it to the maker", and the single most common underlying issue is "Citibank paid the {$10000.00} notwithstanding the fact that account had no money on deposit and I had blocked it. As you can see in the attached screenshots of the accounts the notation in account ending in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and despite all the protections I had put in place: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and despite all the protections I had put in place has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and despite all the protections I had put in place has a 0% timely response rate to CFPB complaints.
The most common issue reported against and despite all the protections I had put in place is "Citibank paid the {$10000.00} notwithstanding the fact that account had no money on deposit and I had blocked it. As you can see in the attached screenshots of the accounts the notation in account ending in XXXX" in the "when the last check for {$10000.00} was deposited rather than just returning it to the maker" product category.
Read our methodology — how this data is sourced, computed, and verified.