2026 data Public-data reference. official source

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted's complaint history from CFPB public records. 1 consumers have filed complaints since Docu. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Docu
Since

Total complaints

1

Filed since Docu

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted complaint mix by product

Total complaints: 1

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). payment breakdown: 1 complaints (100.0%), resolution 0.0% payment breakdown 100.0%
  • payment breakdown 1 100.0% 0% relief

How and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
payment breakdown 1

Top States

State Complaints
this XXXX trigger overpayment liability. 1

Top Issues

Issue Complaints
and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Docu, and the most recent logged activity is Documented, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "payment breakdown", and the single most common underlying issue is "and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted have?

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted respond to complaints on time?

and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has a 0% timely response rate to CFPB complaints.

What is the most common complaint about and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted?

The most common issue reported against and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted is "and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS" in the "payment breakdown" product category.

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