Total complaints
1
Filed since Docu
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted's complaint history from CFPB public records. 1 consumers have filed complaints since Docu. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Docu
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| payment breakdown | 1 |
| State | Complaints |
|---|---|
| this XXXX trigger overpayment liability. | 1 |
| Issue | Complaints |
|---|---|
| and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Docu, and the most recent logged activity is Documented, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "payment breakdown", and the single most common underlying issue is "and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted has a 0% timely response rate to CFPB complaints.
The most common issue reported against and Default.- No payment records exist for a loan that accrued {$6000.00} in interest.- XXXX claim of payments from XXXX is unsupported by documentation and omits payments made from XXXX. Default Status Without Delinquency- Loan entered default in XXXX with no delinquency date recorded.- Servicers failed to document due diligence prior to default XXXX. Reaffirmation vs. Active Balance- Reaffirmation flags are present across loans.- Calculated Outstanding Principal Balance ( OPB ) is $ XXXX NSLDS still reports {$24000.00} XXXX + {$6000.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX 362.518 % lifetime XXXX XXXX XXXX Actual documented usage is 362.52 %.- If canceled semesters were counted is "and balances appear arbitrarily reset or XXXX. Duplicated and Overlapping XXXX XXXX XXXX with identical disbursement dates and amounts appear under different statuses.- This duplication suggests improper recordkeeping or consolidation errors.- It undermines the accuracy of the outstanding balance and raises questions about whether the loan was ever properly XXXX. Undocumented Consolidation Loan- A consolidation loan appeared in XXXX with a balance of $ XXXX Only {$20000.00} in XXXX loans were XXXX The {$3500.00} excess is undocumented and unexplained.- No evidence of PLUS" in the "payment breakdown" product category.
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