Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I believe merit investigation. Below is a chronological summary : Chronological Summary of Credit and Identity Issues XXXX Legally changed full name ( first | 1 |
| State | Complaints |
|---|---|
| despite no missed payments or known derogatory marks I can not access my Bank of America accounts or obtain a specific reason for their closure My credit reports show no clear evidence of fraud | 1 |
| Issue | Complaints |
|---|---|
| last ) upon marriage Updated name with the Social Security XXXX XXXX XXXX Updated legal name with Bank of America XX/XX/XXXX Updated legal name and possibly gender identity with XXXX XXXX XXXX loan servicer ) I identify as gender expansive and XXXX be listed as XXXX in some systems XX/XX/XXXX Bank of America credit card was closed without notice or explanation The post-closure letter cited suspicious activity '' but provided no detail I had reviewed my account activity beforehand and saw nothing irregular Filed two CFPB complaints immediately afterward XX/XX/XXXX & XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This abrup, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I believe merit investigation. Below is a chronological summary : Chronological Summary of Credit and Identity Issues XXXX Legally changed full name ( first", and the single most common underlying issue is "last ) upon marriage Updated name with the Social Security XXXX XXXX XXXX Updated legal name with Bank of America XX/XX/XXXX Updated legal name and possibly gender identity with XXXX XXXX XXXX loan servicer ) I identify as gender expansive and XXXX be listed as XXXX in some systems XX/XX/XXXX Bank of America credit card was closed without notice or explanation The post-closure letter cited suspicious activity '' but provided no detail I had reviewed my account activity beforehand and saw nothing irregular Filed two CFPB complaints immediately afterward XX/XX/XXXX & XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points has a 0% timely response rate to CFPB complaints.
The most common issue reported against and debt collection letters for an unknown individual My landlord confirmed no one by that name has ever lived at my address I suspect my address is being used for synthetic identity or credit fraud XX/XX/XXXX Filed a mail fraud complaint with the XXXX. Postal Inspection Service Recent Attempt to Access XXXX I was blocked from accessing my XXXX report The system attempted to verify my identity using an email and phone number I do not recognize or control This raises concerns that my credit or identity profile has been compromised or contaminated Current Impact and Needs I am in escrow on a home and urgently need access to my funds in the closed accounts to complete critical repairs and expenses tied to the property My credit score has dropped more than XXXX points is "last ) upon marriage Updated name with the Social Security XXXX XXXX XXXX Updated legal name with Bank of America XX/XX/XXXX Updated legal name and possibly gender identity with XXXX XXXX XXXX loan servicer ) I identify as gender expansive and XXXX be listed as XXXX in some systems XX/XX/XXXX Bank of America credit card was closed without notice or explanation The post-closure letter cited suspicious activity '' but provided no detail I had reviewed my account activity beforehand and saw nothing irregular Filed two CFPB complaints immediately afterward XX/XX/XXXX & XXXX" in the "which I believe merit investigation. Below is a chronological summary : Chronological Summary of Credit and Identity Issues XXXX Legally changed full name ( first" product category.
Read our methodology — how this data is sourced, computed, and verified.