Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| failing to satisfy FDCPA 15 U.S.C. 1692e ( 2 ) ( A ) prohibiting the false representation of the legal status of a debt. PRA did not provide : The original signed contract Actual proof of assignment with dates and signatures Evidence that the amount claimed is accurate and legally owed Proper notice prior to reporting or attempting collection PRA continues to report this account to credit bureaus even though the debt remains unvalidated | 1 |
| State | Complaints |
|---|---|
| LLC,FL,33012,,Consent provided,Web,2025-12-08,Closed with non-monetary relief,Yes,N/A,17849307 | 1 |
| Issue | Complaints |
|---|---|
| PRA initiated legal action against me without first providing proper validation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The docume, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "failing to satisfy FDCPA 15 U.S.C. 1692e ( 2 ) ( A ) prohibiting the false representation of the legal status of a debt. PRA did not provide : The original signed contract Actual proof of assignment with dates and signatures Evidence that the amount claimed is accurate and legally owed Proper notice prior to reporting or attempting collection PRA continues to report this account to credit bureaus even though the debt remains unvalidated", and the single most common underlying issue is "PRA initiated legal action against me without first providing proper validation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates has a 0% timely response rate to CFPB complaints.
The most common issue reported against and continues to report it to the credit bureaus in violation of federal law.,,Portfolio Recovery Associates is "PRA initiated legal action against me without first providing proper validation" in the "failing to satisfy FDCPA 15 U.S.C. 1692e ( 2 ) ( A ) prohibiting the false representation of the legal status of a debt. PRA did not provide : The original signed contract Actual proof of assignment with dates and signatures Evidence that the amount claimed is accurate and legally owed Proper notice prior to reporting or attempting collection PRA continues to report this account to credit bureaus even though the debt remains unvalidated" product category.
Read our methodology — how this data is sourced, computed, and verified.