Total complaints
1
Filed since Well
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and called back on Friday's complaint history from CFPB public records. 1 consumers have filed complaints since Well. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Well
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and called back on Friday's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| he ( or someone else ) closed my case | 1 |
| State | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I was not routed to the person I had been speaking with. I told this person that I was calling to obtain figures for a repayment plan for XX/XX/XXXX. He told me that he could not provide this because my previous hardship application was about to expire ( it expires 60 days from submission which was XX/XX/XXXX ). He urged me to submit the application as soon as possible because we are very close to my sale date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and called back on Friday has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Well, and the most recent logged activity is Well, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and called back on Friday reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he ( or someone else ) closed my case", and the single most common underlying issue is "I was not routed to the person I had been speaking with. I told this person that I was calling to obtain figures for a repayment plan for XX/XX/XXXX. He told me that he could not provide this because my previous hardship application was about to expire ( it expires 60 days from submission which was XX/XX/XXXX ). He urged me to submit the application as soon as possible because we are very close to my sale date".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and called back on Friday: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and called back on Friday has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and called back on Friday has a 0% timely response rate to CFPB complaints.
The most common issue reported against and called back on Friday is "I was not routed to the person I had been speaking with. I told this person that I was calling to obtain figures for a repayment plan for XX/XX/XXXX. He told me that he could not provide this because my previous hardship application was about to expire ( it expires 60 days from submission which was XX/XX/XXXX ). He urged me to submit the application as soon as possible because we are very close to my sale date" in the "he ( or someone else ) closed my case" product category.
Read our methodology — how this data is sourced, computed, and verified.