Total complaints
1
Filed since Duri
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and borderline illegitimate business practices.'s complaint history from CFPB public records. 1 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Duri
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and borderline illegitimate business practices.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she ostensibly became confused and marked my intended use of the loan during the application process as business purposes '' which was entirely and absolutely false. My application | 1 |
| Issue | Complaints |
|---|---|
| was summarily denied despite all other factors meeting or exceeding SOFIs requirements. I called customer service and explained after the first denial that the loan was indeed SOLELY for PERSONAL purposes. I spoke to a XXXX '' who encouraged me to immediately re-apply. I did so. Again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and borderline illegitimate business practices. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During a c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and borderline illegitimate business practices. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she ostensibly became confused and marked my intended use of the loan during the application process as business purposes '' which was entirely and absolutely false. My application", and the single most common underlying issue is "was summarily denied despite all other factors meeting or exceeding SOFIs requirements. I called customer service and explained after the first denial that the loan was indeed SOLELY for PERSONAL purposes. I spoke to a XXXX '' who encouraged me to immediately re-apply. I did so. Again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and borderline illegitimate business practices.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and borderline illegitimate business practices. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and borderline illegitimate business practices. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and borderline illegitimate business practices. is "was summarily denied despite all other factors meeting or exceeding SOFIs requirements. I called customer service and explained after the first denial that the loan was indeed SOLELY for PERSONAL purposes. I spoke to a XXXX '' who encouraged me to immediately re-apply. I did so. Again" in the "she ostensibly became confused and marked my intended use of the loan during the application process as business purposes '' which was entirely and absolutely false. My application" product category.
Read our methodology — how this data is sourced, computed, and verified.