Total complaints
1
Filed since 1 )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and based on the contract's complaint history from CFPB public records. 1 consumers have filed complaints since 1 ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 1 )
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and based on the contract's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had a deductible of {$250.00} and would have fixed if not for the urgency of the new sale to the dealership for the same day ; 2 ) I did misplace one of the key fobs and am willing to pay the fee to replace ; ( 3 ) The report that I received was POST turn in ; ( 4 ) Mercedes admitted the front headlamp was not broken | 1 |
| State | Complaints |
|---|---|
| there is no specified amount of chips that deem this wear and tear excessive ; The print in the contract is extremely misleading and was not disclosed to me at the time I entered into my new contract ( 6 ) The tires are less than a year old- with receipts as evidence. Mercedes is overcharging {$1100.00} for new tires because they are mismatched '' brands | 1 |
| Issue | Complaints |
|---|---|
| and the remaining items are considered normal wear and tear as the items are not larger than a credit card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and based on the contract has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1 ) , and the most recent logged activity is 1 ) The cr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and based on the contract reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had a deductible of {$250.00} and would have fixed if not for the urgency of the new sale to the dealership for the same day ; 2 ) I did misplace one of the key fobs and am willing to pay the fee to replace ; ( 3 ) The report that I received was POST turn in ; ( 4 ) Mercedes admitted the front headlamp was not broken", and the single most common underlying issue is "and the remaining items are considered normal wear and tear as the items are not larger than a credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and based on the contract: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and based on the contract has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and based on the contract has a 0% timely response rate to CFPB complaints.
The most common issue reported against and based on the contract is "and the remaining items are considered normal wear and tear as the items are not larger than a credit card" in the "I had a deductible of {$250.00} and would have fixed if not for the urgency of the new sale to the dealership for the same day ; 2 ) I did misplace one of the key fobs and am willing to pay the fee to replace ; ( 3 ) The report that I received was POST turn in ; ( 4 ) Mercedes admitted the front headlamp was not broken" product category.
Read our methodology — how this data is sourced, computed, and verified.