Total complaints
1
Filed since Exh.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment )'s complaint history from CFPB public records. 1 consumers have filed complaints since Exh.. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Exh.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Section IV ( B ) ( 8 ) states : If | 1 |
| State | Complaints |
|---|---|
| Servicer shall delay the foreclosure sale until the later of ( if applicable ) ( A ) the failure by the Servicer timely to receive the first trial period payment | 1 |
| Issue | Complaints |
|---|---|
| Servicer receives a complete loan modification application more than 30 days after the Post Referral to Foreclosure Solicitation Letter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Exh., and the most recent logged activity is Exh. A of , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Section IV ( B ) ( 8 ) states : If", and the single most common underlying issue is "Servicer receives a complete loan modification application more than 30 days after the Post Referral to Foreclosure Solicitation Letter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) is "Servicer receives a complete loan modification application more than 30 days after the Post Referral to Foreclosure Solicitation Letter" in the "Section IV ( B ) ( 8 ) states : If" product category.
Read our methodology — how this data is sourced, computed, and verified.