Total complaints
1
Filed since From
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since From
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2022 at XXXX XXXX Subject : XXXX : XXXX XXXX XXXX XXXX ) To : XXXX Good Morning XXXX XXXX XXXX XXXX Your loan officer XXXX XXXX received 72 attachments went through the attachments and did not call me back. I just found out {$2000.00} was stolen out of my business account yesterday by a scammer using fake identification on the other side of the country in Georgia. My name | 1 |
| State | Complaints |
|---|---|
| with a New York accent ; and stated she is in your North Carolina branch. I would like this looked into and all of my files removed from XXXX XXXX 's computer. Thank you. | 1 |
| Issue | Complaints |
|---|---|
| DOB was sold to the dark web. I am a victim of identity theft and so I am on high alert when if comes to anyone who has my personal information. What I find suspicious is during the conversation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From : Uni, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2022 at XXXX XXXX Subject : XXXX : XXXX XXXX XXXX XXXX ) To : XXXX Good Morning XXXX XXXX XXXX XXXX Your loan officer XXXX XXXX received 72 attachments went through the attachments and did not call me back. I just found out {$2000.00} was stolen out of my business account yesterday by a scammer using fake identification on the other side of the country in Georgia. My name", and the single most common underlying issue is "DOB was sold to the dark web. I am a victim of identity theft and so I am on high alert when if comes to anyone who has my personal information. What I find suspicious is during the conversation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude has a 0% timely response rate to CFPB complaints.
The most common issue reported against and attachments and tell me if she could move forward before I would remove the freeze and have her pull another credit report. When I questioned XXXX XXXX regarding the attachments and how I was suspicious that she wasn't able to review anything- she hung up on me. I then called her back and told her I am a victim of identity theft and the fact that she received my documents but didn't respond was suspicious to me and I told her hanging up on me was not ok. XXXX XXXX had an attitude is "DOB was sold to the dark web. I am a victim of identity theft and so I am on high alert when if comes to anyone who has my personal information. What I find suspicious is during the conversation" in the "XX/XX/2022 at XXXX XXXX Subject : XXXX : XXXX XXXX XXXX XXXX ) To : XXXX Good Morning XXXX XXXX XXXX XXXX Your loan officer XXXX XXXX received 72 attachments went through the attachments and did not call me back. I just found out {$2000.00} was stolen out of my business account yesterday by a scammer using fake identification on the other side of the country in Georgia. My name" product category.
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