Total complaints
1
Filed since We w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements's complaint history from CFPB public records. 1 consumers have filed complaints since We w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| however | 1 |
| State | Complaints |
|---|---|
| clearly showing over {$11000.00} in charges marked with the name of another customer. They promised to process a refund immediately. Instead | 1 |
| Issue | Complaints |
|---|---|
| and each time there was a second checking account debit with a name we didnt recognize. At first we thought it was the name of a loan officer or something like that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We w, and the most recent logged activity is We were no, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "however", and the single most common underlying issue is "and each time there was a second checking account debit with a name we didnt recognize. At first we thought it was the name of a loan officer or something like that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements has a 0% timely response rate to CFPB complaints.
The most common issue reported against and asked for documentation. That same day we uploaded to them redacted copies of our XXXX through XXXX checking statements is "and each time there was a second checking account debit with a name we didnt recognize. At first we thought it was the name of a loan officer or something like that" in the "however" product category.
Read our methodology — how this data is sourced, computed, and verified.