and as of today XX/XX/2021 my XXXX payment that was received in XXXX still has not been credited to my XX/XX/2021 statement. I've tried to make a partial payment since Thursday XX/XX/2021 for my XX/XX/2021 payment and it will not let me because my money is still sitting there fir my XX/XX/2021 payment. So this is beyond ridiculous and something needs to be done with this company Mr.Cooper. It is our money that is being played with and credit that is being looked at if it goes into a late area. So can you please help with this matter.

What the CFPB Record Shows About and as of today XX/XX/2021 my XXXX payment that was received in XXXX still has not been credited to my XX/XX/2021 statement. I've tried to make a partial payment since Thursday XX/XX/2021 for my XX/XX/2021 payment and it will not let me because my money is still sitting there fir my XX/XX/2021 payment. So this is beyond ridiculous and something needs to be done with this company Mr.Cooper. It is our money that is being played with and credit that is being looked at if it goes into a late area. So can you please help with this matter.

and as of today XX/XX/2021 my XXXX payment that was received in XXXX still has not been credited to my XX/XX/2021 statement. I've tried to make a partial payment since Thursday XX/XX/2021 for my XX/XX/2021 payment and it will not let me because my money is still sitting there fir my XX/XX/2021 payment. So this is beyond ridiculous and something needs to be done with this company Mr.Cooper. It is our money that is being played with and credit that is being looked at if it goes into a late area. So can you please help with this matter. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Well, and the most recent logged activity is Well the p, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and as of today XX/XX/2021 my XXXX payment that was received in XXXX still has not been credited to my XX/XX/2021 statement. I've tried to make a partial payment since Thursday XX/XX/2021 for my XX/XX/2021 payment and it will not let me because my money is still sitting there fir my XX/XX/2021 payment. So this is beyond ridiculous and something needs to be done with this company Mr.Cooper. It is our money that is being played with and credit that is being looked at if it goes into a late area. So can you please help with this matter. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I'm able to start making more payments to get ahead on my house note so XX/XX/2021 I made a partial payment for {$220.00} to go towards my XX/XX/2021 payment", and the single most common underlying issue is "they were being applied to the principal".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and as of today XX/XX/2021 my XXXX payment that was received in XXXX still has not been credited to my XX/XX/2021 statement. I've tried to make a partial payment since Thursday XX/XX/2021 for my XX/XX/2021 payment and it will not let me because my money is still sitting there fir my XX/XX/2021 payment. So this is beyond ridiculous and something needs to be done with this company Mr.Cooper. It is our money that is being played with and credit that is being looked at if it goes into a late area. So can you please help with this matter.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.