Total complaints
3
Filed since I ha
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows and as long as the errors described in the complaint remain's complaint history from CFPB public records. 3 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and as long as the errors described in the complaint remain's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX 's response materially failed to acknowledge the issues detailed in the complaint and subsequently failed to resolve the matter. It is now apparent that XXXX has elected to dismiss the material inaccuracies brought to its attention. Despite a series of failed disputes filed with the CRAs and with XXXX directly | 2 |
| Nelnet 's response materially failed to acknowledge the issues detailed in the complaint and subsequently failed to resolve the matter. It is now apparent that Nelnet has elected to dismiss the material inaccuracies brought to its attention. Despite a series of failed disputes filed with the CRAs and with Nelnet directly | 1 |
| State | Complaints |
|---|---|
| XXXX remains liable. | 2 |
| Nelnet remains liable. | 1 |
| Issue | Complaints |
|---|---|
| coupled with the supporting documents highlighting the specific errors | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and as long as the errors described in the complaint remain has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have rec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and as long as the errors described in the complaint remain reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX 's response materially failed to acknowledge the issues detailed in the complaint and subsequently failed to resolve the matter. It is now apparent that XXXX has elected to dismiss the material inaccuracies brought to its attention. Despite a series of failed disputes filed with the CRAs and with XXXX directly", and the single most common underlying issue is "coupled with the supporting documents highlighting the specific errors".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and as long as the errors described in the complaint remain: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and as long as the errors described in the complaint remain has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
and as long as the errors described in the complaint remain has a 0% timely response rate to CFPB complaints.
The most common issue reported against and as long as the errors described in the complaint remain is "coupled with the supporting documents highlighting the specific errors" in the "XXXX 's response materially failed to acknowledge the issues detailed in the complaint and subsequently failed to resolve the matter. It is now apparent that XXXX has elected to dismiss the material inaccuracies brought to its attention. Despite a series of failed disputes filed with the CRAs and with XXXX directly" product category.
Read our methodology — how this data is sourced, computed, and verified.