Total complaints
1
Filed since Thro
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and a continuous erosion of trust's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thro
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and a continuous erosion of trust's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we have been repeatedly informed about internal policies and procedures. While we understand the need for policies | 1 |
| State | Complaints |
|---|---|
| all while following the banks instructions in good faith. | 1 |
| Issue | Complaints |
|---|---|
| we were told to trust the bank and assured that the accounts were blocked and secure. Despite this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and a continuous erosion of trust has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and a continuous erosion of trust reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have been repeatedly informed about internal policies and procedures. While we understand the need for policies", and the single most common underlying issue is "we were told to trust the bank and assured that the accounts were blocked and secure. Despite this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and a continuous erosion of trust: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and a continuous erosion of trust has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and a continuous erosion of trust has a 0% timely response rate to CFPB complaints.
The most common issue reported against and a continuous erosion of trust is "we were told to trust the bank and assured that the accounts were blocked and secure. Despite this" in the "we have been repeatedly informed about internal policies and procedures. While we understand the need for policies" product category.
Read our methodology — how this data is sourced, computed, and verified.