2026 data Public-data reference. official source

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since

Total complaints

1

Filed since On X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement complaint mix by product

Total complaints: 1

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Citi Card: 1 complaints (100.0%), resolution 0.0% Citi Card 100.0%
  • Citi Card 1 100.0% 0% relief

How and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Citi Card accepted a fraudulent payment ( that was denied and returned ) of {$1000.00}. On XX/XX/XXXX I had a fraudulent card charge of {$9700.00} and on XX/XX/XXXX I had another Fraudulent card charge of {$5200.00}. On XX/XX/XXXX I had a fraud charge of {$39.00} and on XX/XX/XXXX I had fraudulent charges of {$38.00} and {$2700.00}. My Wife 1

Top States

State Complaints
but my balance owing is now {$25000.00}. Pretty amazing since I had a {$15000.00} credit card limit from CITI.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1

Top Issues

Issue Complaints
whose billing is on my credit card statement had fraudulent charges of {$40.00} and {$91.00} on XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Citi Card accepted a fraudulent payment ( that was denied and returned ) of {$1000.00}. On XX/XX/XXXX I had a fraudulent card charge of {$9700.00} and on XX/XX/XXXX I had another Fraudulent card charge of {$5200.00}. On XX/XX/XXXX I had a fraud charge of {$39.00} and on XX/XX/XXXX I had fraudulent charges of {$38.00} and {$2700.00}. My Wife", and the single most common underlying issue is "whose billing is on my credit card statement had fraudulent charges of {$40.00} and {$91.00} on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement have?

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement respond to complaints on time?

and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement has a 0% timely response rate to CFPB complaints.

What is the most common complaint about and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement?

The most common issue reported against and {$5000.00} on XX/XX/XXXX. She then had charges of {$4.00} and {$25.00} on XX/XX/XXXX and charges of {$4.00} and {$50.00} on XXXX. XXXX. These were all on my XXXX Statement with a balance due XX/XX/XXXX of {$15000.00}. That statement shows a total of {$42000.00} in purchases and {$37000.00} in payments. Those payments are all false and have been returned to CITI as non-collectable. I have not made any purchases since my last statement is "whose billing is on my credit card statement had fraudulent charges of {$40.00} and {$91.00} on XX/XX/XXXX" in the "Citi Card accepted a fraudulent payment ( that was denied and returned ) of {$1000.00}. On XX/XX/XXXX I had a fraudulent card charge of {$9700.00} and on XX/XX/XXXX I had another Fraudulent card charge of {$5200.00}. On XX/XX/XXXX I had a fraud charge of {$39.00} and on XX/XX/XXXX I had fraudulent charges of {$38.00} and {$2700.00}. My Wife" product category.

Related