Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
and 3 ) The deferment amounts to a mortgage freeze ''
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and 3 ) The deferment amounts to a mortgage freeze '''s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and 3 ) The deferment amounts to a mortgage freeze '' complaint mix by product
- XXXX 1 100.0% – 0% relief
How and 3 ) The deferment amounts to a mortgage freeze '''s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| in which deferred payments are added to the end of the loan life | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I had numerous conversations with representatives of Bank of America regarding the Covid deferral option for home mortgages. I was joined on each of these calls by my mother | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and 3 ) The deferment amounts to a mortgage freeze ''
and 3 ) The deferment amounts to a mortgage freeze '' has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX to XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and 3 ) The deferment amounts to a mortgage freeze '' reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "I had numerous conversations with representatives of Bank of America regarding the Covid deferral option for home mortgages. I was joined on each of these calls by my mother".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and 3 ) The deferment amounts to a mortgage freeze '': cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and 3 ) The deferment amounts to a mortgage freeze '' have?
and 3 ) The deferment amounts to a mortgage freeze '' has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and 3 ) The deferment amounts to a mortgage freeze '' respond to complaints on time?
and 3 ) The deferment amounts to a mortgage freeze '' has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and 3 ) The deferment amounts to a mortgage freeze ''?
The most common issue reported against and 3 ) The deferment amounts to a mortgage freeze '' is "I had numerous conversations with representatives of Bank of America regarding the Covid deferral option for home mortgages. I was joined on each of these calls by my mother" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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