Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter from XXXX advising that my consolidation loan had been processed. The XXXX letter ( document 4 ) gives a detailed break down of all loans existing prior to consolidation and prior to forgiveness. The XXXX loan consolidation document lists a total indebtedness of {$120000.00}. This amount included the subsidized loan amount of {$59000.00}. It does not include some unsubsidized amounts which were not included because my children were still in school and the loans were showing in deferment. I was told that I would have to take those unsubsidized parent loans out of deferment in order to have them included in the consolidation. I had the additional unsubsidized loans removed from deferment | 1 |
| State | Complaints |
|---|---|
| XXXX referenced above. | 1 |
| Issue | Complaints |
|---|---|
| Direct Consolidation Loan Request to Add Loans | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from XXXX advising that my consolidation loan had been processed. The XXXX letter ( document 4 ) gives a detailed break down of all loans existing prior to consolidation and prior to forgiveness. The XXXX loan consolidation document lists a total indebtedness of {$120000.00}. This amount included the subsidized loan amount of {$59000.00}. It does not include some unsubsidized amounts which were not included because my children were still in school and the loans were showing in deferment. I was told that I would have to take those unsubsidized parent loans out of deferment in order to have them included in the consolidation. I had the additional unsubsidized loans removed from deferment", and the single most common underlying issue is "Direct Consolidation Loan Request to Add Loans".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against and {$25000.00} as shown on the document. This would bring the total indebtedness to {$140000.00}. This amount includes the subsidized loan amount of {$59.00} is "Direct Consolidation Loan Request to Add Loans" in the "I received a letter from XXXX advising that my consolidation loan had been processed. The XXXX letter ( document 4 ) gives a detailed break down of all loans existing prior to consolidation and prior to forgiveness. The XXXX loan consolidation document lists a total indebtedness of {$120000.00}. This amount included the subsidized loan amount of {$59000.00}. It does not include some unsubsidized amounts which were not included because my children were still in school and the loans were showing in deferment. I was told that I would have to take those unsubsidized parent loans out of deferment in order to have them included in the consolidation. I had the additional unsubsidized loans removed from deferment" product category.
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